Image Alt

FAQs

Disrupting the RFID and cashless payment industry

General Questions

What do I need in order to use RFIDify?

Sign up FREE for our software, decide how you will use RFID technology such as RFID wristbands, stickers, cards, lanyards, etc. Design/purchase your RFID technology, and then figure out which RFID readers you will use. That’s it! If you have signed up for our software, have RFID tags, and readers, you are already ready to hit the ground running. We can help you pick the correct RFID tag media and chip for your specific application.

Tell me more about RFID tags and readers.

Our software was designed with ultimate flexibility in mind. Each customer may have their own requirements and use case. We have a wide range of affordable readers depending on your use case. These readers on average cost between $60 USD to $120 USD per reader. Contact us for more in depth information! It is preferrable that you purchase RFID tags through us as well, but it’s not required. Another consideration is the RFID chip to use, because each customer’s use case could be different. One person may need it to be read by both iOS and Android devices (in the event you are using our mobile apps!) and others may not require that. All of these considerations go into the chip and reader choice.

How can users monitor their spending?

Email addresses are technically optional if registering users in person at the event. This is done through the RFIDify software. However, when users register their tags for cashless payments themselves, whether it is pre-registering and picking up the tag later, or registering a wristband they received before the event, the email field is required.

When they register, they will receive an email with a unique URL in the email, where they can visit it at any time to view their spending in real time. This URL is their unique RFID dashboard. The person can also change their payment method at any time on their dashboard.

Security Questions

Are RFID wristbands secure for cashless payments?

Yes! We utilize several security measures. If you purchase RFID tags through us, our tags chips are uniquely labeled and burned into read only memory on the chip. These identifiers cannot be changed once burned into the chip.

Additionally, tags must be registered manually by the user for cashless payments. By default they will never be automatically registered. Each event should also be utilizing other mitigation tactics on-site.

Wristbands purchased from us include a security clasp that cannot be slid down or taken off. Wristbands must be cut off in order to remove them from the wrist.

Once the event is over, users are closed out, and wristbands become deactivated which means charges can no longer happen. (unless otherwise re-activated by the event).

If you have any other specific questions, please do not hesitate to reach out!

Are wristband movements tracked throughout the event?

No, RFIDify is currently not in the business of tracking movements. We enjoy cool technology, but we also enjoy privacy as well! The frequency of the wristbands are a low, passive, and very short-range frequency. The wristbands are only activated by the readers, so unless they are waved directly at an entry point scanner, or placed directly against a reader to purchase something, the RFID chips are not active or doing anything.